Employee Benefits Endorsement Officer – Insurance

𝐉𝐎𝐁 𝐒𝐔𝐌𝐌𝐀𝐑𝐘

As an Employee Benefits Endorsement Officer, you will manage the endorsement process for employee benefits policies. This role involves ensuring accurate and timely coverage updates, processing policy changes, and providing support to clients and internal teams. You will play a key role in maintaining the quality and integrity of employee benefits services and contributing to client satisfaction and retention.

𝐐𝐔𝐀𝐋𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒, 𝐒𝐊𝐈𝐋𝐋𝐒 & 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄:

1. Bachelor’s degree in business, Insurance, or a related field.

2. Minimum 2 years of experience in employee benefits or insurance endorsements.

3. Strong understanding of employee benefits products and endorsement processes.

4. Excellent communication skills, with proficiency in English; Arabic is an advantage.

5. Detail-oriented with strong organizational skills.

6. Proficiency in Microsoft Office and experience with insurance software systems.

7. Ability to work both independently and as part of a team.

𝐉𝐎𝐁 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒

1. Manage and process endorsements for employee benefits policies, including policy updates, changes, and adjustments.

2. Ensure all endorsements are handled within the agreed Service Level Agreements (SLA).

3. Collaborate with internal teams, including underwriting and customer service, to ensure seamless policy administration.

4. Maintain accurate records of all endorsements and policy changes in the system.

5. Provide support to clients and consultants by addressing queries related to endorsements and policy updates.

6. Ensure compliance with company policies and regulatory requirements.

7. Assist in the preparation of reports and documentation for internal and external audits.

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