Team Lead – Medical Insurance

Job Status : Active

π‰πŽπ π’π”πŒπŒπ€π‘π˜:
As a Team Lead – Medical Insurance, you will oversee the daily operations of the medical department, manage and mentor a dynamic team, and ensure the delivery of high-quality medical insurance services. The role involves maintaining strict compliance with regulatory requirements, driving operational efficiency, and fostering a culture of excellence to meet organizational goals.

ππ”π€π‹πˆπ…πˆπ‚π€π“πˆπŽππ’, π’πŠπˆπ‹π‹π’ & π„π—ππ„π‘πˆπ„ππ‚π„:
1. Bachelor’s degree in medicine, Healthcare Management, or a related field.
2. Minimum 5 years of experience in the medical insurance industry, with at least 2 years in a supervisory or team leadership role.
3. Strong understanding of medical insurance policies claims processing, and regulatory requirements in the UAE.
4. Leadership and team management skills.
5. Excellent communication and interpersonal abilities

π‰πŽπ π‘π„π’ππŽππ’πˆππˆπ‹πˆπ“πˆπ„π’:
1. Lead, mentor, and manage a team of medical insurance professionals, fostering a collaborative and high-performance culture.
2. Oversee the processing of medical insurance claims, pre-authorizations, and approvals to ensure timely and accurate service delivery.
3. Monitor and ensure compliance with company policies and UAE regulatory standards.
4. Act as the main point of escalation for complex claims and customer issues, ensuring swift and satisfactory resolution.
5. Collaborate with other departments to streamline processes and enhance service delivery.
6. Prepare and present performance reports, identifying areas for improvement and implementing action plans.
7. Stay updated on market trends and regulatory changes to maintain competitive and compliant services.
8. Drive initiatives to improve operational efficiency and customer satisfaction.

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